I had what I thought was a clogged bathtub, but it turns out (can it GET any more embarrassing?) that it was simply a matter of the drain lever not being all the way into the draining position. Even after taking apart the lever apparatus and lubricating it for smoother movement, All Star Plumbing charged me for the service call alone and didn't try to up-sell anything. He was very professional, helpful and nice. Can't ask for more than that! I'm keeping his cool magnetized business card on my fridge. :o)
I have used All Star Plumbing before, and called them again because I was so happy with their work and their customer service. This time, Victor and David came out to clear a clogged shower drain and to service our HVAC. As they have in the past, they showed up on time, were extremely professional and personable, and worked thoroughly, efficiently, and neatly. Victor clearly explained everything they had done. I very highly recommend All Star.
I was very pleased with the work and the complete description of what Victor was doing to resolve the problem. He fully explained the work, the result, the warranty and the yearly maintenance if I wished. The reasonable price for Sunday and the annual maintenance fee was a pleasant surprise. I'm a grateful customer. Thanks, Victor.
Based on recommendations from other homeowners in our area, I called Victor to check out two malfunctioning toilets and several slow drains. He and his assistant David arrived right on time and worked throughout the day, replacing one toilet, fixing the other, clearing all the slow drains, replacing a whole-house filter, and tightening up a kitchen faucet. David explained all of his work, told me how much it would cost, and was extremely professional and a pleasure to deal with. I absolutely will call him for any future plumbing and HVAC needs.
I hired Victor because he was very professional and polite, respectful. He explained what he was going to do, gave me ideas if I wanted to replace some pipes in the future and was reasonably priced. I would definitely recommend him and would gladly call him back if I have any more plumbing problems.
We were extremely pleased with Victor and All Star Plumbing. He was very professional and cordial. Cost for services were very reasonable and competitive. He assisted us with both plumbing and air conditioner issues. We would definately recommend All Star for both plumbing and air conditioning service needs. Bill and Liz Zabel Lakewood, CA
Victor was extremely considerate of keeping my bathroom clean while working. He had to remove the toilet and use the power snake. He made sure he covered the snake housing so no debris would fly off the spinning snake. Also left the place cleaner than when he came in. Worked quickly and respectfully and did a great job.
Professional, Friendly, Reasonable. All Star provided a window they would be available, then provided a follow up call to notify me when they would arrive. We don't wear shoes in our house and Victor was happy to slip on painters booties when walking in the house. Quoted a fair price - and stuck to it! I had a slow drain in the bathroom sink, tried to clear the drain myself, and in doing so cracked the washer causing a leak,. Victor cleared out the drain replaced my old washers, cleaned up - Done - Great job! Very friendly and professional! - Definitely recommended, and will call All Star again when need any additional work.
I was very pleased with All Star Plumbing. Victor arrived with the best est. out of the three I had chosen. Victor explained and demonstrated the proceedures he would be doing. The job was completed in one day. There was only a misunderstanding with the removal of tree that was in the area of the work site. I would gladly recommend this company to my family and friends.